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Frequently Asked Question - Hex AutoParts

Q: What is your Return and Cancellation Policy?

A: HexAutoParts accept returns as follow:

Buyer should inspect the product upon receive of the package. Please contact us within 3 days if you want to return or exchange the product, HexAutoParts accept returns within 3 calendar days.  20% restocking fee will be charged. Return item must be in original condition. To see detailed info about our Return and Cancellation Policy, please click here.

 

Q: How do I return product ?

A: If you want to return product please contact us to get an RMA number. Then, pack the return package in brand new state and post us the return tracking number via email. We will accept authorized returns within 30 calendar days of the date the product was received by the buyer or original recipient.We will send you the replacement at the same time, so that it can save some shipping time.


Q: What’s RMA number?

A: Return Merchandise Number, or RMA Number, is an internal reference / tracking number that can be obtained by calling our Customer Service department or by sending Email online form for any parts you would like to return. If a return label was emailed to you, print it.

 

Q: Do you ship outside the US?

A: Thanks for your trust on Hex Auto Parts. )As for now, we only ship in US. If you need large amounts of products you can send email to us.


Q: What’s kind of accepted payment methods on Hex AutoParts?

A: Thanks for visiting here to buy our produts, we accepted Paypal Credits Card or Paypal. The transaction will be safe for you and can be followed up easily via using PayPal.We will offer more various online payment in the future as possible as our clients request.


Q. How can we get coupon code enjoy the cheapest price?

A: There are various way to get coupon code from Hex AutoParts.
First, to subscribe our site that you can get $5 coupon code
Second, welcome to Follow us on Facebook, Twitter 8% discount code for you
Thirdly, if you are satisfied with our service and product, hope you can leave your feedback with 5 star on our site or the third party online store.